Literature review “The Public and the Justice System: Attitudes, Drivers and Behaviour” published
” . . . this literature review has taken a comprehensive look at the evidence on what people think about the justice system, what influences those attitudes, how this impacts on people’s behaviour in terms of cooperation and compliance, and how attitudes can be improved. This evidence has direct and practical relevance both for justice policy, and for practitioners throughout the justice system. We have seen that public attitudes are not entirely within the control of the justice system itself and those working within it, but we have also seen that it is within the power of policy and practitioners to improve people’s experiences with the justice system, and their attitudes towards it in terms of confidence, trust, and perceived legitimacy.” Para. 6.2.5.